Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, customer service, and every other customer-facing team onto a single, integrated system to deliver consistent, personalized engagement at every touchpoint.
What's Included in Zoho CRM Plus?
The Challenge
When sales, marketing, and support teams operate in separate silos, customers receive inconsistent experiences and critical context is lost between handoffs. This fragmentation leads to missed upsell opportunities, longer resolution times, and declining customer satisfaction scores.
Why You Need Zoho CRM Plus
Zoho CRM Plus connects CRM, help desk, live chat, campaigns, social, and analytics into one unified workspace so every team shares the same customer timeline. AI assistant Zia provides sentiment analysis and anomaly detection, while Blueprint process automation ensures no deal or support ticket falls through the cracks.
Core Features
- ✓AI-Powered Zia Assistant with Sentiment Analysis
- ✓Blueprint Sales Process & Workflow Automation
- ✓Omnichannel Engagement (Live Chat, Telephony, Social)
- ✓Unified Analytics & Customizable Dashboards
Why Partner with Wanas Apps for Zoho CRM Plus?
Deploying a nine-product suite requires careful orchestration. Wanas Apps maps your entire customer journey before configuration, ensuring CRM, Desk, SalesIQ, and Campaigns are deeply integrated and your teams are trained to deliver a seamless experience from first touch to renewal.
Expert Implementation
Our certified Zoho consultants will tailor Zoho CRM Plus to your exact business workflows, ensuring a seamless deployment.
Dedicated Training
Empower your team with customized training sessions and comprehensive onboarding for maximum software adoption.
Custom Integrations
Connect CRM Plus with your existing ecosystem using advanced API, Catalyst, and Deluge script integrations.
Premium Support
Get reliable, localized support across the MENA region, ensuring your business operations never miss a beat.
Ready to customize Zoho CRM Plus for your enterprise?
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Superior AlternativeSuccess Stories with Zoho CRM Plus
"Zoho CRM Plus helps Agoda’s Strategic Partnerships team manage workflows and communicate with partners."
"In a business like ours where trust, heritage, and emotional connection define the customer relationship, experience is everything. With operations spanning diverse geographies and millions of touchpoints, we needed more than just a CRM. We needed a platform that could unify data, adapt to local nuances, and scale globally. Zoho’s Customer Experience Platform gives us that foundation. It enables our teams to engage with customers not just based on transactions, but with a deep understanding of their preferences, behaviours and context. This transformation is helping us transition from reactive service to proactive, insight-led engagement across every region we operate in."
"Zoho CRM Plus implementation for our business was critical in addressing the changing market dynamics. Flexibility, scalability, and a 360-degree view of the customer are vital features of the platform. Providing faster responses to our customers and improving customer satisfaction during the COVID-19 pandemic is very dear to our organizational culture."